No exchange or refund on items. If a product or piece is delivered to you defective or damaged, we will offer immediate resolutions on a case-by-case basis, and in a timely manner. Each order that leaves our warehouse undergoes a complete inspection so that it arrives to you safely and happy. If you believe the product is defective or was damaged in shipping, photographs must be taken and shared with us immediately and we shall rectify the situation in a timely manner.
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